Scheduling Appointments:
- All services are by appointment only.
- Appointments can be booked via our website, phone, or email.
- Please arrive at least 10 minutes prior to your scheduled time to ensure a smooth start to your session.
Rescheduling and Cancellations:
- Rescheduling: You may reschedule your appointment by contacting us at least 24 hours in advance.
- Cancellations: Cancellations made at least 24 hours before the scheduled time will not incur a cancellation fee.
- Late Cancellations: Cancellations within 24 hours of the appointment may be subject to a cancellation fee (up to 50% of the session cost).
- No-Shows: Clients who miss an appointment without prior notice will be charged the full session fee.
Emergency Situations:
We understand that emergencies can happen. Please contact us as soon as possible in such cases, and we will do our best to accommodate you.
Privacy Policy
Commitment to Privacy:
At [Your Business Name], we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This policy outlines how we collect, use, and protect your information.
Information We Collect:
- Personal Information: Name, email, phone number, and other contact details provided during booking.
- Session Information: Notes or recordings (with your consent) related to your therapy sessions.
- Payment Details: Collected securely through Razorpay or other payment gateways (we do not store card details).
How We Use Your Information:
- To schedule and confirm appointments
- To communicate important information (e.g., session reminders, policy changes)
- For internal record-keeping and to enhance our services
- To process payments securely
Confidentiality:
- All session details and client information are strictly confidential.
- We do not share your information with third parties without your explicit consent, except as required by law.
Data Protection:
- We implement robust security measures to protect your data from unauthorized access.
- Your data is stored securely and only accessible to authorized personnel.
Your Rights:
- You may request access to the personal information we hold about you.
- You can request correction or deletion of your information.
Updates to this Policy:
We may update this Privacy Policy periodically. Changes will be posted on our website, and we encourage you to review it regularly.
Contact Us:
For any privacy-related inquiries, please reach out:
📍 At Post- Murgud, Tal- Kagal, Dist- Kolhapur Pin- 416219
📞 +91 9021316221
✉️ rajmindcare@gmail.com